Run · AI and automation
Your customers message at 9pm. Someone should answer.
The problem
Enquiries arrive on WhatsApp at all hours and wait until morning. Staff retype the same answers, copy orders between apps by hand, and chase the same documents every week.
What we do
We look for the repetitive work first, then automate the parts that are safe to automate: a WhatsApp assistant that answers common questions and takes bookings, workflows that move data between your tools, documents that fill themselves in. A person stays in the loop wherever judgment is needed.
What you leave with
Faster replies to customers, fewer hours spent on copy-and-paste work, and staff time moved to the tasks that need a human.
Open Scope · Automation pilot
What is included
- Duration
- 3–5 weeks
- Price
- Ask for a quotation
- Led by
- Christopher Celestine, founder. You deal with the person doing the work.
- Reviews
- Weekly, directly with the founder
Every project is priced individually. You receive a written quotation, and nothing starts until you approve it.
Deliverables
- Automation audit with estimated hours saved
- WhatsApp assistant in English and Swahili
- Website chat connected to your knowledge base
- Workflow automation between your existing tools
- Document and report generation
- Hand-off rules so a person takes over when needed
- Monitoring, logs and monthly tuning
Why Nexus
What is different here
- 01
We start with the task, not the technology. If a simple rule does the job, we use a simple rule.
- 02
Assistants are written in your brand voice and tested in Swahili as well as English.
- 03
It connects to the systems and website we build, so there is one place to fix things.